Agenda

Redefining Retail Experience: Strategy, Storytelling, and the Evolving Consumer

September 25, 2025

2:55 pm

- 3:25 pm

Speakers:

Cameron Conn

CEO

Champlain

What happens when elevated merchandising meets innovation in consumer engagement? In this conversation, Shannon Stewart, Chief Merchandising Officer at Harry Rosen, and Cameron Conn, CEO of Champlain, come together to explore how brands can thrive in a time of rapid retail evolution. 

Together, they’ll discuss how customer expectations are shifting, the role of data and storytelling in creating meaningful experiences, and how premium retail can continue to lead through personalization, innovation, and purpose. This dynamic dialogue will offer unique cross-industry insights on how to connect deeply with today’s consumer.

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