Agenda

2024 Agenda

November 6, 2024

7:30 AM - 4:30 PM PST
Registration Open
7:30 AM - 8:30 AM PST
Networking Breakfast
8:30 AM - 8:45 AM PST

Welcoming Remarks

Michael E. LeBlanc

Senior Retail Advisor

Retail Council of Canada

Diane J. Brisebois

President and CEO

Retail Council of Canada

8:45 AM - 9:15 AM PST

Opening Best Buy Express with a Bold, Growth Mindset 

Jennifer Barr

Vice President

Main Session Hall

Best Buy Canada’s Jennifer Barr joins us to discuss the opening of 167 Best Buy Express stores in 5 months – believed to be a North American record. Jennifer will discuss the impact of embracing a bold, growth mindset and how seizing unconventional opportunities – with agility and rapid adaptation – not only has the potential to deliver an enhanced customer experience and business results, but also ignite and energize teams. She will share the story of Best Buy’s journey from negotiations to the successful integration of two distinct cultures and what that’s meant for training, communication, decision-making, and operational execution. Leave feeling inspired to embrace unusual opportunities to define your path to growth. 

9:15 AM - 9:45 AM PST
Marketing Trends Shaping Retail with Google
9:45 AM - 9:50 AM PST
Fast Five Sponsor Highlight
9:50 AM - 10:25 AM PST

Small Business and Consumer Insights to Strengthen Connections and Grow

10:25 AM - 10:55 AM PST
Demystifying AI with Practical Applications for Today
10:55 AM - 11:30 AM PST
Networking Break
11:30 AM - 12:15 PM PST
Morning Concurrent Sessions
11:30 AM - 12:15 PM PST
Concurrent 2: Practical AI Skills
11:30 AM - 12:15 PM PST
Concurrent 1: HR / Talent Attraction
12:15 PM - 1:30 PM PST
Networking Lunch
12:30 PM - 12:50 PM PST
Lunch and Learn Sponsored by TC Transcontinental
1:30 PM - 2:15 AM PST
Afternoon Concurrent Sessions
1:30 PM - 2:15 PM PST
Concurrent 3: Circular Economy Models
1:30 PM - 2:15 PM PST
Concurrent 4: Grassroot Marketing Strategies
2:15 PM - 2:45 PM PST
Networking Break
2:45 PM - 2:50 PM PST
Welcome Back
2:50 PM - 3:20 PM PST
Case Review: Collaborating on Retail Crime
3:20 PM - 3:25 PM PST
Fast Five Sponsor Highlight
3:25 PM - 4:00 PM PST

Growth and Innovation Strategies for Retail Today  

Main Session Hall

Featuring three one on one interviews with retail leaders to discuss their unique strategies for fostering growth and innovation while staying deeply connected with their local customer base. Gain valuable insights into how these trailblazers are shaping the future of retail through creative approaches and customer-centric practices. 

4:00 PM - 4:00 PM PST
Closing Remarks
4:00 PM - 5:00 PM PST
Networking Reception

Interested in speaking opportunities at Retail West?

Contact rccsponsorship@retailcouncil.org for more information.