Justine Bailey is the Assistant Corporate Controller at London Drugs and a Chartered Professional Accountant. She began her career on the sales floor more than 20 years ago, building a strong operational foundation rooted in customer service that continues to shape her approach to finance today. Progressing through both store operations and the finance team, Justine now oversees key aspects of financial reporting and systems, translating data into meaningful insights that support day-to-day decision making and long-term growth. Most recently, she successfully led the implementation of a new financial ERP system and is passionate about leveraging financial systems, processes and data to help London Drugs achieve its objectives in ways that simplify operations, support teams, and create a seamless experience for customers.