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Mary Markou, Senior Director, Sponsorship & Partnerships
sponsorship@retailcouncil.org
Christian Bourque
Executive Vice-President and Senior Partner
Leger
Christian has over 20 years of experience in the fields of public opinion and market research. Christian is Executive Vice-President at Leger and manages its Montreal research team. He is also a partner in the firm and acts as a senior consultant to the firm’s major clients. As a spokesperson for the company, Christian is a political commentator for the CBC and consumer trends columnist on Radio-Canada.
One of the many projects that Christian oversees is the Leger annual WOW Customer Experience Index which is an industry benchmark that provides amazing insights for Retailers.
Christian still teaches research methodology at Université de Montréal
Adam Coates
Chief Commercial Officer
Westleaf Inc.
With nearly a decade of business, marketing, operations and sales experience, Adam Coates possesses strong business acumen, paired with an intrinsic ability to produce robust brand and marketing strategies. With an intuitive business perspective and ability to offer strategic direction, Adam cultivates strong teams while delivering productive business solutions that effectively drive sales and heighten consumer experiences.
As the Chief Commercial Officer for Westleaf Inc. and its retail banner, Prairie Records, Adam has played a pivotal role in defining the company’s value proposition and brand identity, while developing the retail brand and in-store experience. His past experience working in a highly regulated industry allows for him to provide meaningful insights on key trends and consumer behavior.
Frank Monteleone
Senior Vice President, Human Resources & Corporate Relations
Rexall Pharmacy Group
Frank Monteleone joined Rexall Pharmacy Group in 2008 and is the Senior Vice President, Human Resources and Corporate Relations at Rexall. As a member of the Executive Operating Committee, Frank oversees a diverse portfolio of strategic HR initiatives for Rexall, Claimsecure and Medicentres. He is responsible for all aspects of Employee & Labour Relations, Total Rewards (including Benefits), Talent Strategy and Acquisition, Organization Effectiveness, Learning and Development, and HR Shared Services for both the corporate office and over 400 retail locations. Frank also oversees the Communications and Corporate Relations functions for the organization.
In his nearly 20 years of human resources experience, Frank has distinguished himself as a trusted advisor, a change champion, and a devoted employee advocate – leadership qualities that help to unlock the potential of Rexall employees and strengthen the brand. Prior to joining Rexall, Frank worked for Indigo Books and Music Inc. and RONA in a variety of progressive HR positions. Frank has been involved with supporting key priorities critical to the success of the business, such as employee engagement, cultural transformation, leadership talent planning, and strategic total rewards. Under Frank’s leadership, his team is currently stewarding diversity and inclusion efforts to advance diversity and women in business.
Frank has completed his certified human resources executive designation (CHRE) from the Human Resources Professional Association, as well as being Prosci ADKAR certified in change management. He also has a Masters Certificate in Adult Training and Development from the Schulich Executive Education Centre. Frank holds a Bachelors of Arts, Mathematics for Commerce from York University in Toronto and also has a diploma in Human Resources Management from Humber College.
Frank is proud to be the President & Chair of the Board for the Rexall Foundation. Since 2002, the Foundation has been helping build strong and vibrant communities by supporting numerous charitable organizations.
Sally Parrott
Senior Vice President of Marketing
Aritzia
Sally Parrott is the Senior Vice President of Marketing at Aritzia. Sally began her career in Beauty Care at Proctor and Gamble where she worked in Brand Management on global brands like Olay. She joined the team at Aritzia in 2004, where she was integral in the development of the company's marketing programming. After taking a few years away to work as an independent brand strategist, Sally returned to Aritzia in 2017 as Vice President of Marketing. She was promoted to Senior Vice President in 2018 and now leads a team of 65, overseeing Digital and Retail Marketing, Public Relations, Social Media, and Creative.
Janelle Shiplett
Vice President, Digital
Saje Natural Wellness
Coming soon