Registration Open

Breakfast and Networking Hall Open

Welcoming Remarks

In Conversation with ARITZIA's Sally Parrott

In this intimate conversation with ARITZIA's Senior Vice President of Marketing, Sally Parrott, we'll learn why in the challenging segment of fashion, ARITZIA continues to delight such a discerning segment of consumers.

Sally Parrott

Sally ParrottSenior Vice President of Marketing, Aritzia

"Fast Five" Sponsor Highlight

Never Mind Millennials… Here Comes Gen Z!

How are the different generations shopping? Finally, fresh off the press, Western Canadian data on values and aspirations that are driving decisions not only for retail but for experiential entertainment. Join us for the most current map of customer needs and wants by generation with a special look at Gen Z and geographical preferences and behaviour.

Christian  Bourque

Christian BourqueExecutive Vice-President and Senior Partner, Leger

Retail Council of Canada's Member Update

Recruit, Engage, Repeat: Strategies for a Strong Employer Brand

Retailers are feeling the struggle in building strong teams through recruitment and employee engagement. Learn strategies that leverage digital tools to enhance an employer’s ability to recruit strategically. Learn how to strengthen your employer brand storytelling and lead capture with social media, how predictive analytics are your friend and why video interviewing is a tool that allows you to better connect with candidates.

Frank Monteleone

Frank MonteleoneSenior Vice President, Human Resources & Corporate Relations, Rexall Pharmacy Group

Networking Break

A.M. Concurrent Session

A.M. Concurrent Session

A.M. Concurrent Session

Lunch and Networking

Lunch & Learn

P.M. Concurrent Session

P.M. Concurrent Session

P.M. Concurrent Session

Networking Break

From Good to Great: Branding as a Business Strategy

When consumer decision making is differentiated with emotion and experience instead of price-points and product features, a brand goes from good to great when it connects with customers on a deeper level. Hear from Adam Coates, Chief Commercial Officer with Westleaf, a company who has set the bar high and is making an impact not only with their customers but with employees and the communities around them, proving sound business strategy is strengthened with great branding.

Adam Coates

Adam CoatesChief Commercial Officer, Westleaf Inc.

Thriving in the Era of Personalization

Saje Natural Wellness emphasizes customer experience while striving to build the largest wellness community. Janelle Shiplett, VP of Digital will delve into how Saje is working to create relevancy in each community with personal experiences in brick and mortar while also attempting to create more personalization and greater experiential value on their digital platform.

Janelle Shiplett

Janelle ShiplettVice President, Digital, Saje Natural Wellness

"Fast Five" Sponsor Highlight

Main stage session

"Fast Five" Sponsor Highlight

Main Stage Session

Closing Remarks

Networking Reception