Agenda

Demystifying AI with Practical Applications for Retail

November 6, 2024

9:50 am

- 10:25 am

Speakers:

Rob Dunlap

Partner and Generative AI Practice Leader

IBM Consulting

Main Session Hall

Retailers today face numerous challenges in delivering exceptional customer experiences, optimizing supply chains, and driving profitability. Artificial Intelligence (AI) offers untapped potential to address these issues and more. This keynote will consider how leading retailers are harnessing AI to revolutionize their businesses. We’ll discuss real-world use cases spanning personalized recommendations, predictive inventory management, and automated customer service, and intelligent fraud detection. These examples will explore the power of AI to augment human expertise, reduce costs, and create seamless omnichannel experiences. 

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