Diane J. Brisebois
President & CEO
Retail Council of Canada
Diane J. Brisebois, CAE, is the President and Chief Executive Officer of Retail Council of Canada (RCC). She oversees the largest retail association in Canada serving over 45,000 retail establishments including independent merchants, chain stores, mass merchants, big box and online retailers. RCC’s membership covers all segments of the retail market including general merchandise, grocery and pharmacy. Diane joined RCC as its President and CEO in January 1995. Diane has held CEO positions in the not-for-profit sector representing various industries for the past 35 years. Diane has and continues to serve on a variety of Boards across North America. Ms. Brisebois is Immediate Past Chair of the Fair Factory Clearinghouse (FFC), an organization established to enable collaboration between vendors and retailers in assessing and improving workplace conditions globally. Ms. Brisebois is also the Immediate Past Chair and a member of the Executive Committee of the Forum of International Retail Association Executives (FIRAE) which represents retail associations from more than 30 countries brought together to collaborate on issues affecting the retail sector globally. Ms. Brisebois also served for many years on the Board of Covenant House Toronto, on the Board and as Chairman of the Traffic Injury Research Foundation and on the Board and as Chairman of the Canadian Society of Association Executives.
Retail Industry Manager
As the Retail Industry Manager at Hubba, Phil is responsible for uncovering both emerging trends and insights that may impact businesses engaged in commerce. With 20 years of experience under his belt, Phil helps brands and retailers adapt to the the new realities of retail and the next generation of commerce. Phil is a frequent speaker at industry events in Canada and the US, across multiple verticals, and is a featured writer in trade publications such Retail TouchPoints, Pet Product News, BikeBiz, and more.
Reckless Bike Stores
Paul Dragan is the owner of Reckless Bike Stores in Vancouver. A lifelong love of bikes started at a young age and he went on to race road bikes in Europe before opening his first shop in 1986. Paul is a member of the Active Transportation Advisory Committee for the City or Vancouver, past Chair of VeloCity 2011 held in Vancouver, past board member of the Bicycle Trade Association of Canada, as well as an avid walker and swimmer. Paul has NEVER had to drive a car to work in his adult life and believes firmly that “multiple transportation choices make a GREAT city.”
Partner, Director of Sales
JAK's Beer, Wine & Spirits
Tim Dumas is the Director of Sales with JAK’S Beer Wine & Spirits and holds a BBA with a double major in accounting and marketing from Simon Fraser University in Burnaby, BC. With eleven locations in British Columbia, JAK’S is a market leader in BC’s retail liquor industry. Prior to joining JAK’S in 2015, Tim spent 11 years in the retail and hospitality industries, in various leadership, management and consulting roles. Tim is also a Guest Service Fanatic with Servus Leadership Inc, a business consultancy firm and a member of the Great Performances Business Group. Increasing management proficiency and creating a culture of service to create true customer loyalty are some of his favourite issues to tackle as a consultant.
National Lead, Customer Experience and Marketing
Monique is a marketing and customer experience executive with over 18 years of marketing and technology experience centered around driving revenue and superior customer experience. Working throughout North America, Monique has consulted with Fortune 500 companies across media & entertainment, retail, financial services, telecommunications, and consumer packaged goods on elevating their marketing and analytics to the next level.
Head of Industry - Retail
As Head of Industry for Retail at Google Canada, Kristina works with the country's largest retailers and their agencies to help them understand how technology can drive more sales, build stronger brands and advance customer relationships. A graduate of the Queen’s School of Business with an Honours Bachelor of Commerce, Kristina realized early in her career that she’d be pursuing Retail as a full time career. After working for a few years in Toronto, Kristina moved to New York to complete a degree from the Fashion Institute of Technology. She has built her career in Retail with over 10 years of experience in various disciplines including promotions, merchandising, planning, and marketing.
Arc'teryx Equipment Inc
In 2012, Jon joined Arc’teryx as the company’s vice president of global commercial sales, bringing with him twelve years of outdoor-industry managerial experience and a unique ability to understand the importance of working with retailers to showcase a brand through the consumer’s eyes. Previous to Arc’teryx, Hoerauf spent twelve years with The North Face. At TNF, Jon oversaw the highly-technical Summit Series line, directed sales and marketing, and for almost a decade, managed North American sales of over $150M, assisting the company in its growth to become the world’s largest outdoor brand.
Chief Operating Officer
Jim has served in executive positions with a series of consumer and medical device companies including A. H. Robins, Medline, London International and A.C. Nielsen. Jim's educational credentials include an MBA from the University of Dallas, a Bachelor’s degree in Business from the State University of New York, and certification through executive education programs at INSEAD University in Paris and Ashridge Business School in London. In addition, he's attained CIRM certification through APICS and is the holder of multiple patents related to manufacturing and product design.
David Ian Gray
President & Founder
David Ian Gray founded DIG360 to help retail and “retail minded” executives deeply understand their customers and their business environments to help discover where healthy growth will next come from - and to transition their organizations accordingly. David has an innate ability to understand the “human” side of change and tailors the DIG360 approach to work best with cultures and personalities. In times of change David Ian Gray delivers insight, provocative questions, and new metaphors as catalysts for reinvention. David helps retail organizations become more relevant to the right target audiences and connect deeply to them.
Regional Head, British Columbia
Vik leads the growth of Facebook and Instagram's commercial business within British Columbia. In this role he’s responsible for identifying strategies focused on transforming businesses in key industry verticals. Prior to joining Facebook he held various marketing leadership roles at Microsoft; led the strategy practice in the western region for Blast Radius following their acquisition by WPP; and was Vice President of Marketing & Strategy at Monexa, a SaaS company acquired by NetSuite/Oracle in 2015. Pairing the strategic perspective of a seasoned management consultant with considerable client-side operational expertise, Vik’s delivered results for senior executives in the public and private sectors- ranging from large global institutions to emerging businesses. Passionate about the transformative power of technology, he also advises a number of entrepreneurs and start-ups in the Pacific Northwest on their digital strategies.
Partner, BC Retail & Consumer Products Leader
Rick Kohn is Deloitte's BC retail and consumer products leader and a partner in the Deloitte Private Audit and Advisory practice. Prior to Deloitte, Rick spent 10 years as the CFO a major Canadian retailer. He has written several reports on trends in retail and consumer products.
President & CEO
Mountain Equipment Co-Op
David Labistour is the Chief Executive Officer of Mountain Equipment Co-op, Canada’s leading outdoor retailer. David brings both passion for outdoor adventure and extensive business experience to the position. His career started in product design and has, over the past 30 years, included product development, retail management and strategic planning with companies such as Adidas, a Marks and Spencer affiliate in S.A. and Aritzia in Canada. David is MEC’s first CEO to have been appointed from within the 46-year-old organization. In his former capacity as the Senior Manager of Buying and Design, David was part of the Executive team that transformed the MEC-Brand -shaping its award winning recognition as Canada’s best Omni-channel leader as well as Canada’s favorite and most trusted brand whist equally encompassing sustainability initiatives operation wide. He enjoys a range of activities in the outdoors including backcountry skiing, snowboarding, mountain biking, and kite surfing.
Vice President, Partnerships & Platforms
Brad is VP Partnerships and Platform at SweetIQ. A seasoned local marketing and business development professional, Brad has delivered industry leading products such as the first global Yellow Pages open API platform, now copied +6 times across the globe. In his role at SweetIQ, Brad leverages his ability to build top tier relationships, and has been instrumental in the development of SweetIQ’s API.